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Bike Freight Transport (Pty) Ltd. Rondeberg Rd, Cape Farms, Cape Town

Bike Freight Transport (Pty) Ltd.

39 Reviews
Rondeberg Rd, Cape Farms, Cape Town
MOTORCYCLE TRANSPORTATION. Motorbike Transporting is our business. From anywhere, door to door to anywhere in South Africa and cross border.
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Transgender safe space

Recommended Reviews





Trav OConnell
04.09.2023
Bike Freight Transport (Pty) Ltd.
Bike was delivered and they forgot the key on wed, was told it would only be delivered on Friday. Only to be told on Friday they will only be able to get key to me next week. No sense of urgency and poor customer communication. Had to deal with several people to try and trace the key and get answers. Very frustrating
Heather Squires
17.08.2023
Bike Freight Transport (Pty) Ltd.
Bike Freight Transport is contracting other bike transporters to do their work, and has been doing so since 2019. Which is fine - acting as a broker - as long as the contractors have been paid. Which more than one has not. Peter Baker, do the honourable thing and pay what you owe to the bike transporters who have helped you out.Also, it seems quite unethical to review yourself... if one scrolls through the reviews, there are two from Peter Baker giving yourself 5 stars and one from your partner Theresa giving five stars. You have to resort to rating yourself?
jean claude Ahishakiye
10.08.2023
Bike Freight Transport (Pty) Ltd.
Hi. Very much thankful for your trustful and honestly work. May God bless you. They delivered my Honda ace 125cc nicely from port Elizabeth to Johannesburg almost 1100km. Thank you
Allan Booth
01.08.2023
Bike Freight Transport (Pty) Ltd.
I used Bike Freight once. NEVER again. Peter Baker and the woman in his office are very rude. Once you have booked and paid, or if they can not deliver on time and you want to cancel, they show you the small print which entities them to keep your money. The replies to complaints by Baker show aggression and arrogance....typical of the treatment you will receive. Don't use them. Edited review follows: As can be seen by the tone of the reply from Peter Baker below, and in replies to other negative reviews, he refers customers to the terms and conditions in a rude manner. The negative reviews are mostly based upon the rude aggressive treatment meted out to customers when Bike Freight do not deliver as required. I did not see anything in the T&Cs that require a customer to accept being treated rudely or bullied. I have never dealt with any company before which has treated me so badly. Again I reiterate that I will not use Bike Freight again.
Alex Acton
23.07.2023
Bike Freight Transport (Pty) Ltd.
I am going to save you my horror story and give you the highlights package - save yourself the pain and suffering and take your business elsewhere, you will not regret it.If you take a cursory view through Google reviews and Hellopeter you will see the same story over and over again - a “booking agent” that simply makes use of sub-contractors to do their transport work, coupled with a lack of responsibility, finished off with zero customer service.Obviously not just a bad day at the office for Bike Freight Transport, but everyday at the office.
Mariko R.
22.07.2023
Bike Freight Transport (Pty) Ltd.
My partner had arranged for his bike to be picked up from Pretoria and delivered to Stellenbosch, WELL ahead of our trip to SA from Canada.He googled bike transport companies and unbeknownst to him, this company has paid to be a top Google search result. Mistakenly and to our eternal regret he went with this company, only to later learn at the end of his experience that this company is simply an agent - not the freight forwarders, as they would have you believe.Long story short, this man/company dropped the ball and completely forgot about the job that he had been paid for well in advance and cost us almost 2 weeks of our time in SA - and even worse, has taken zero responsibility for his mistakes. Don’t use this company if you want your bike transported in time, as expected. Do yourself a favour and go directly to the freighter. You’ll save yourself some change and a headache.
Mark Esterhuizen
22.07.2023
Bike Freight Transport (Pty) Ltd.
Awful awful awful.A week late, lack of accountability, blame shifting and just bad service. Don't even consider this agent, go anywhere else.Edit. I would sue this person's @$$ if it was economically viable. I consulted an attorney who suggested that it just doesn't make economic sense to chase down this horrible person. Beware. They're NOT an actual transportation business, just" an agent and he skims a healthy referral fee off the top for the so-called "service". I've no doubt that they pay to be the top of the Google search. I cannot recommend this company for anything."
Gary Norton
21.07.2023
Bike Freight Transport (Pty) Ltd.
Bad experience. Terrible communication.Supposed to transport a bike to Cape Town. Didn’t rock up on the day, couldn’t reach by phone. Phoned the next day and was told it was because of covid, and it would be rescheduled for 2 weeks time. Asked for a refund, and they still deducted an “admin” fee of R500, even though they couldn’t come through.If you looking for bike transport rather phone Ryan at Cape Motor Assist. Updates 3x a day on scheduled pickup, progress and drop off
Michelle Rothero
21.07.2023
Bike Freight Transport (Pty) Ltd.
The worst customer service ever received!! we arranged and paid in advance for our bike to be collected on a specific day, only to be contacted the day before the collection was, to be told they could not collect tomorrow but only the following week! The bike had to leave the next day so we cancelled with Peter from Bike Freight Transport and made alternative arrangements. This happened two months ago and we still have not received our refund back! When calling their office to find out when we can expect to receive our money back, Peter is never available. When we have managed to get him on the phone we are told that he has salaries to pay, and equipment which needs fixing so he cannot pay us back or confirm when he can pay us back for not having provided the service. On doing research and committing on their Facebook page where our comment was deleted shortly after, we have come across numerous posts of similar concern! showing that they have a reputation of bad service! I do not recommend Bike Freight Transport to ANYONE!!!
Brent Jenkinson
19.07.2023
Bike Freight Transport (Pty) Ltd.
I scheduled my bike to be collected from the salvage auction and specifically requested not only on the booking form but also by email that they collect the headlight that was loose/separate. When the bike arrived the headlight was missing and the driver claimed that it was present but must have blown off in transit. After I complained they eventually admitted that they actually just forgot to get the headlight completely. Will be using a different company next time that has a better attitude.Dont tell me I didnt book through you, I dealt with Mandy and Peter